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Welcome you to our support portal

Frequently Asked Questions

  1. How do I contact For-your-little-one?
    The quickest and most effective way to contact us is to email us at sales@for-your-little-one.co.uk. We will reply as quickly as we can and can investigate fully before coming back to you with an answer.
  2. Ordering Online
    By placing an order with For-Your-Little-One Ltd you confirm that:-You are legally capable of entering into binding contracts.You are at least 18 years old.You have provided your real name, phone number, e-mail address, payment deta

Lastest Questions

  1. Do you offer any guarantee on your products?
    Yes all our products are covered by a manufacturers 6 month guarantee.
  2. I have already placed an order. Can I change the delivery address?
    If your order has not been picked, we can change the delivery address for you. Time is of the essence! Due to our state of the art warehouse system, within seconds of your order confirmation, your order will be picked (some instances picking is
  3. What cards do For-Your-Little-One accept?
    Visa Credit and Debit MasterCard Maestro Visa Electron PayPal **Please note**For security reasons we can only deliver the goods to the
  4. What should I do if I have problems with my payment?
    If you experience difficulties with your payment, please ensure that the details you are entering at our secure checkout stage are correct. The cardholder’s name must be written the same as it appears on the card.The bill
  5. Why has my item been returned to you?
    The return of parcels back to us (RTS – Returned To Sender) occurs when our courier has made at least 2 attempts at delivery, and the item(s) have been held in the local depot for 2 days (from the date of the Second delivery attempt) and the reci
  6. What do I do if I receive my goods but the packaging is damaged?
    Before you refuse the delivery, we ask that you check inside the box to establish if the item itself has been damaged. (The packaging is simply used to protect the item whilst in transit) If you find the contents to be spoilt, please sign for the
  7. What do I do if I have only received part of my order?
    Firstly we would like to kindly ask you to check inside all the packages received, as some items are packed together. If you have done this and you are still sure that part of your order is missing, please contact us by email at sales@for-yo
  8. Can someone else sign for my delivery?
    Anyone is able to sign for the delivery, as long as they are at the delivery address or alternatively, if you have selected "Leave with a neighbour" from your predict 1 hour notification, your neighbour can sign for this delivery.